Spicejet was fined by Dharwad Consumer Disputes for not letting passengers on board Belgaum-Hyderabad Flight
A case from a year ago resulted in a ₹63,457 fine for SpiceJet.
On December 29, 2021, Shakeel, Shaukat Ali, and Mahmud Mawajan were ready to board an SG flight from Hyderabad to Belgaum.
The security guards on duty refused to let them in even though they got to the airport 75 minutes before the flight.
Without giving a justification, the security refused to let them in despite their repeated requests.
The Dharwad District Consumer Disputes Redressal Commission received their complaint as a consequence.
According to the commission, this is a case of poor service that violates the Consumer Protection Act. The commission mandated that Spice jet pay the customer’s fare (₹8,457), case money (₹5,000), and a settlement of (₹50,000) for the customer’s emotional pain and inconvenience.
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